Found something that isn’t working properly? We appreciate your help in making Toolzyo better! Please use the form below to report any bugs, broken tools, or technical issues. Our development team reviews every report and typically resolves issues within 24-48 hours.
🐛 Bug Bounty: We value your reports! Users who report significant bugs that affect core functionality may be featured on our credits page as a thank you.
Submit a Bug Report
Reporting Guidelines
To help us resolve your issue as quickly as possible, please include:
- Steps to Reproduce: Describe the exact steps you took before the bug appeared.
- Expected vs Actual Behavior: Tell us what you expected to happen and what actually happened.
- Browser & Device Info: Include your browser version and operating system.
- File Details: If the issue involves file processing, mention the file format, size, and any relevant characteristics.
- Error Messages: Include any error messages or codes displayed by the tool.
- Screenshots: If possible, describe or reference what you saw on screen.
What Happens After You Report
- Acknowledgment: You’ll receive an automated confirmation email within minutes.
- Triage: Our team reviews the report within 12 hours and assigns a priority level.
- Investigation: A developer investigates the issue and works on a fix.
- Fix Deployed: Most bugs are fixed within 24-48 hours.
- Follow-up: We’ll email you when the fix is deployed if you provided your email.
Other Resources
Not sure if you’ve found a bug? Check these resources first:
- FAQ — Answers to common questions about tool usage
- Contact Us — For general support inquiries
- Blog — Tips and tutorials for getting the most out of Toolzyo
Bug Bounty Program & Responsible Disclosure Guidelines
Toolzyo is committed to maintaining the highest standards of software quality, mathematical accuracy, and user data privacy. We actively welcome vulnerability disclosures, calculation error reports, and user experience feedback from security researchers, mathematical analysts, and the global developer community.
Scope of the Responsible Disclosure Program
The following areas are in-scope for technical bug reports and security evaluations:
- Cross-Site Scripting (XSS): Input parsing flaws that permit execution of unauthorized client-side scripts within the user’s browser session.
- Mathematical Formula Errors: Calculation discrepancies where tool outputs deviate from published ISO, NIST, or academic reference standards.
- File Processing Memory Leaks: Buffer overflow or unbounded memory allocations in client-side Canvas or WebAssembly workers that cause browser crashes.
- Accessibility Failures: WCAG 2.2 AA non-compliance issues that prevent assistive screen readers from operating tool interfaces.
Safe Harbor Agreement
We will not pursue civil action or initiate law enforcement complaints against security researchers who conduct testing in good faith, avoid privacy violations, do not disrupt platform availability for other users, and provide reasonable time for remediation prior to public disclosure.
Engineering Code Quality & Automated Regression Testing
Toolzyo maintains a rigorous automated testing pipeline that executes comprehensive regression audits across all 1,944 web pages prior to every production release. Our automated continuous testing suite evaluates inline JavaScript syntax, JSON-LD structured data schema integrity, internal hyperlink resolution, CSS custom property inheritance, and viewport responsiveness across simulated mobile, tablet, and ultra-wide desktop viewports.
When a user submits an issue report through this portal, our automated triage engine categorizes the issue by technical subsystem (DOM rendering, calculation logic, accessibility ARIA attributes) and assigns it directly to specialized maintainers for rapid verification and deployment.
Continuous Quality Assurance & Platform Updates
Our development team continuously monitors user feedback, algorithmic enhancements, and web browser standards to ensure that every utility operates at peak efficiency. All platform code is subjected to automated regression testing, validating that calculation formulas remain accurate, accessibility features comply with WCAG 2.2 standards, and client-side processing speeds remain instantaneous across all supported operating systems and mobile devices.
Whether you are evaluating complex financial yields, converting high-resolution graphics, verifying code syntax, or generating regulatory documentation, Toolzyo provides an uncompromising, private, and permanent free software utility experience. If you have questions, feedback, or custom feature proposals, our support team is always ready to assist.
Issue Resolution Timeline & Priority Triage
Reports submitted through this portal are triaged based on severity: critical functional blockers (such as formula calculation errors, broken form downloads, or cross-browser execution failures) are addressed within 24 hours. Minor visual alignment issues or documentation suggestions are queued into our regular continuous integration deployment cycles.